Trust Center
Transparency about how Lemo-Design processes data: which vendors and subprocessors we use, what we collect, how long we keep it, how deletion works, and how we handle security and incidents.
Notices about security and trust changes.
We are preparing a Dutch version of the Trust Center and privacy policy. Until it is available, the English version applies.
Server access now runs only over Tailscale, and all servers have nightly encrypted backups. We also added FAQ entries on encryption, server…
We added answers on how we use AI: our AI agents process client data as part of delivering our services, our own layered agent system checks…
Our email address, phone number and postal address are now listed throughout the Trust Center, so it is always clear how to reach us about p…
Our full privacy policy is now part of the Trust Center. It brings together who we are, what we collect and why, how long we keep it, your r…
Each subprocessor now has its own entry describing what it does for us, where data is processed, and which safeguards cover transfers outsid…
We added a FAQ with answers to common questions about the data we collect, how to request deletion, and who to contact about privacy.
We added the legal bases we rely on for each kind of data, and a step-by-step description of how customers can have their data deleted.
We documented our security practices on the Controls tab, including access control, infrastructure, backups, encryption, secrets handling, t…
We published our breach and incident response process. It covers how we detect and contain incidents, when we notify customers and the Autor…
We added two Resources pages. Data types lists the information we collect in the client portal and related systems. Retention explains how l…
Lemo-Design published this Trust Center as a single place to explain how we handle data. This first version lists the vendors we work with.…